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Called MSC in the am held 48 minutes before being disconnected. Called back in the afternoon. After 55 minutes someone answered & then had to hang up because of a fire drill. Called MSC a third time 1:20 minutes later some one answered and we either got disconnected or...
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#1325644
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MSC Cruises North America ( USA) 6750 N. Andrews Ave. Fort Lauderdale, FL 33309 Headquarters Phone: (954) 772-6262 Reservations: (800) 666-9333 Open Saturday & Sunday I attempted to contact MSC Cruise line to get some personal information changed that the website...
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#1305847
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Was on MSC Divina three times. Each time I hoped for improvement but getting worse and worse. Food so awful that I lost four pounds. The buffet was completely inedible. SALT SALT SALT. THAT IS ALL I TASTED. In dining room, tried requesting low sodium food. What...
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1.9
I liked
  • Staircase
I didn't like
  • Additional charges without warning
#859336
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Everything was okay until getting inside the MSC Lirica ship (Rio de Janeiro, February 21st, 2015), and having the employees offering us drink packages. They should not be doing that if we had the Aurea Experience. Analyzing our key cards, we noticed they did not show...
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Rio De Janeiro, State Of Rio De Janeiro
#616077
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Worst cruise of our lives on the Sinfonia. Still waiting for the refund we were promised in writing! Boarded to find ship not going to one of the ports; no reason given. They make you pay for orange juice--unless you want to drink horrible watered-down something. ...
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#589419
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What a horrible experience ! My boyfriend and I saved up for our first ever Cruise hoping that it would be a magical experience. It turns out that neither MSC or Flight Center even bothered to inform us that there was a huge event taking place on the ship the very...
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Anonymous
QueenB

How dare the cruise line allow other people on your private cruise!

nikalseyn
nikalseyn

Sorry, no sympathy with a couple of dumb children going on a cruise as if they were a married couple, having problems(oh, the horror of being inconvenienced!)and then complain...

#467480
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Msc Cruises - Cruise to the Edge?  - Yes - of ***!
I just got back from the WORST cruise experience of a lifetime aboard MSC. They booked a half charter to a group called "Cruise To the Edge" that included entertainment by rock groups including heavy metal Zebra. The ship had over 400 children on board for spring break...
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Anonymous
Anonymous

This was clearly billed as a cruise with progressive rock music. Not sure why you would book this cruise if you weren't interested in this.

Anonymous
Anonymous

Ed! My story is absolutely straight! They have this event every year but now they charter the whole ship. The cruise line never told us it was a theme cruise - we would hav...

#398969
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